Terms of
Sale
Unless a credit account has been negotiated and established beforehand,
all invoices for travel services are due and payable on presentation. All
payments may be made in either U.S. Dollars or Antillean Guilders. Payments
in U.S. Dollars are subject to an additional Exchange charge.
Prices
Prices are subject to change.
Payment
We accept wire transfers as well as major credit cards. As soon as the
your reservation is confirmed and approved we send you an invoice with
payment details
Wire Transfers
Bank wire transfers need to arrive 5 working days term after your reservation
has been made.
Credit
Cards
We honor American Express, Visa and Master Card. Credit cards are charged
within 1 working day after we receive the order form. We charge your credit
card within 1 business day of the reservation date.
Deposits
and Payment of Balances
A deposit of Ang 250,00 per reservation (max 5 persons) is required at
time of booking, unless otherwise specified. The balance must be paid
at least 45 days prior to departure.
Bookings made within 45 days of departure must be paid in full at the
time the booking is made.
Service
Charges
Airline tickets for Aruba, the Netherlands Antilles and Venezuela: Ang.
10/Ticket
Airline tickets to all other destinations: Ang. 20/Ticket
Groups of 15 persons or more: Ang. 75/ Group
Charges
Reconfirmations: Ang. 5/booking
Reissued Tickets: Ang. 20/ticket
Ticket refunds: Ang. 50/ticket (plus any courier or expediting charges)
PTAs (Prepaid Ticket Advices): Ang. 20/booking
Cruise Bookings: Ang. 50/ Cabin
Hotel and/or car-rental booking Ang. 10/booking
Two changes or more in tour, hotel and/ or cruise reservation: Ang. 25/change
Credit Card fee (for supplier that does not honor credit cards): 5%
Changes
to our Rates and Charges
Bonaire Travel may cancel, modify or alter any of its services and rates
as needed without notice. We cannot be held responsible for any changes
that take place.
All fares, schedules, itineraries are subject to change without notice
at any time.
Deposits
Deposits on KLM Tickets
Refundable when ticket is issued Ang. 50/ticket
Deposits on Packages (Minimum) Ang. 50/ Package
Deposits on Groups over 15 persons Ang. 25/person
Taxes
The 5% Sales Tax (O.B.) is not charged on tickets or service charges.
Cancellations
& Refunds
All refunds are subject to a cancellation charge per person. Unless otherwise
specified, the cancellation charge will be in addition to any cancellation
charges imposed by hotels, car-rentals, tour-operators or other suppliers.
The cancellation
period for many packages may require that any cancellations be made as
much as 60 days before the departure date. We will provide you with detailed
deposit and cancellation terms and information upon booking.
Liability
Bonaire Travel is not responsible for any claims, losses, damages, costs
or expenses arising out of injury, accident, death, loss, damages, or
delay of baggage or other property, or delay, inconvenience, loss of enjoyment,
upset, distress, disappointment or frustration, whether physical, mental
or otherwise. We recommend you purchase cancellation and trip insurance
BEFORE any trip.
Revision
& Changes
There will be no charge for an initial revision, except for long distance
calls and/or faxes. Each additional revision will be charged Ang 35,00
per booking.
Baggage
Most airlines limit passengers to two suitcases and one piece of hand
luggage per person and a 30 Kg combined total weight limit. Check with
us in your case.
Please be aware that these policies may vary from country to country and
by airplane type.
Hotel
Rooms
All accommodations are offered as described by the lodging supplier and
are offered on a ROH (Run Of the House) unless otherwise confirmed. If
ROH accommodations are booked with special requests, we will inform and
request the lodging supplier. Please be aware that this does not constitute
a guarantee by Bonaire Travel or its lodging suppliers. Rollaway beds
may be available and should be requested at time of booking.
Many hotels
offer rooms especially modified or equipped to meet the needs of physically
challenged travelers. The interpretation of rooms, bathrooms, facilities
and public areas being suitable for the handicapped are at the discretion
of individual properties. Bonaire Travel will transmit any special requests
to its travel suppliers; however, there is no implied guarantee by Bonaire
Travel or its travel suppliers.
Package
Exclusions
Unless otherwise specified, packages generally do not include portage
at hotels and airports, tips or any personal items or items or services
not specified. Check the terms of the package to determine what is included.
Refunds for Unused Hotel Nights
Unused hotel nights are refundable only if they cover a minimum of two
consecutive nights and only to the extent of the refund we receive from
the hotel, after deducting cancellation charges from the hotel. To get
a refund for unused hotel nights, we request that you provide us written
proof from the hotel that the night or nights in question were not used
and are refundable. A checkout bill from the hotel may be acceptable.
Requests for refunds need to be investigated and may take a few days to
resolve. We only accept claims for reservations made through Bonaire Travel
and no later than 30 days after the trip has ended. We cannot refund or
adjust for any changes, cancellations or modifications of services provided,
if the tour participant makes the changes during the tour.
Proof
of Citizenship and Entry Visa Requirements
It is your responsibility to obtain the proper documentation for international
travel. These may include a passport, visas, etc. Please make sure you
have valid documentation, passport and visas as required for your itinerary.
All passengers including children are required to carry some sort of official
photo identification. Consult your travel agent for documentation requirements
for your destination.
No refunds will be made if improper documentation results in being denied
boarding or entry. Proper documentation such as passport, visa etc is
the sole responsibility of the passenger. Bonaire Travel cannot be held
responsible for delays or cancellations resulting from improper documentation.
Changes
to offers, schedule
Bonaire Travel may cancel, modify or alter any of its services and rates
as needed without notice. We cannot be held responsible for any changes
that take place.
All fares, schedules, itineraries are subject to change without notice
at any time.
Medical
& Special Requirements
Travelers should consult their travel agent for travel documentation and
disclosure requirements and their physician for any applicable Health
considerations and medical requirements.
Visas
and Travel Documents
Travelers should also consult their country's local consulate or embassy
within the destination country for any special requirements. Visa requirements
should be Travelers are solely responsible for obtaining valid travel
documents and information pertaining to laws and customs of their destination.
Bonaire Travel is not responsible for any charges; fees or penalties that
subsequently may be imposed by any government agency or for charges incurred
due to incomplete or incorrect travel documents.
Revision & Changes
There will be no charge for an initial revision, except for long distance
calls and/or faxes. Each additional revision will be charged Ang 35,00
per booking.
Travel
Package Exclusions
Unless otherwise specified, our package price does not include portage
at hotels and airports, tips to local representatives etc or any other
items of a personal nature as well as any item not specifically mentioned
Questions
or Help
Please e-mail us at tech@bontravel.com
for help with questions or problems with our web site.
WEBSITE
TERMS & CONDITIONS OF USE
Agreement
between Bonaire Travel and Customer
Our web site is offered to you, the customer, conditioned on your acceptance
without modification of the terms, conditions, and notices contained herein.
Your use of our web site constitutes your agreement to all such terms,
conditions, and notices.
Use Limitations
Our web site is for your personal and noncommercial use. You may not modify,
copy, distribute, transmit, display, perform, reproduce, publish, license,
create derivative works from, transfer, or sell any information, software,
products, or services obtained from our web site.
Copyright
and Trademarks
All contents of our web site are: ©2001 Bonaire Travel NV, Lourdes
Commercial Center, Kaya L.D. Gerharts 10, Bonaire, Netherlands Antilles.
The Bonaire Travel Logo and "Your Windows to the World tagline are
registered trademarks or trademarks of Bonaire Travel NV. Other product
and company names mentioned herein may be the trademarks of their respective
owners.
Liability
Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON OUR WEB
SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY
ADDED TO THE INFORMATION HEREIN. BONAIRE TRAVEL NV, ITS AFFILIATES, AND/OR
THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON OUR
WEB SITE AT ANY TIME.
BONAIRE TRAVEL
NV, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS
ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES
CONTAINED ON OUR WEB SITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE,
PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY
OF ANY KIND.
BONAIRE TRAVEL
NV, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM
ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE,
PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
IN NO EVENT SHALL BONAIRE TRAVEL NV, ITS AFFILIATES, AND/OR THEIR RESPECTIVE
SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL,
OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH,
THE USE OF OUR WEB SITE OR WITH THE DELAY OR INABILITY TO USE OUR WEB
SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES OBTAINED
THROUGH OUR WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF OUR WEB SITE,
WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN
IF BONAIRE TRAVEL NV, ITS AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS
HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
No Unlawful
or Prohibited Use
As a condition of your use of our web site, you warrant that you will
not use our web site for any purpose that is unlawful or prohibited by
these terms, conditions, and notices.
Third
Party Website Links
Our web site may contain hyperlinks to Web sites operated by parties other
than Bonaire Travel NV Such hyperlinks are provided for your reference
only. Bonaire Travel NV does not control such Web sites and is not responsible
for their contents. Bonaire Travel NV's inclusion of hyperlinks to such
Web sites does not imply any endorsement of the material on such Web sites
or any association with their operators.
Questions
or Help
Please e-mail us at tech@bontravel.com
for help with questions or problems with our web site.
Modification
of Terms & Conditions
Bonaire Travel NV reserves the right to change the terms, conditions,
and notices under which our web site is offered.
General
Stuff
The laws of The Netherlands Antilles govern this agreement. You hereby
consent to the exclusive jurisdiction and venue of Netherlands Antilles
courts in all disputes arising out of or relating to the use of our web
site. Use of our web site is unauthorized in any jurisdiction that does
not give effect to all provisions of these terms and conditions, including,
without limitation, this paragraph.
You agree
that no joint venture, partnership, employment, or agency relationship
of any kind exists between you and Bonaire Travel NV as a result of this
agreement or use of our web site.
Bonaire Travel
NV's performance of this agreement is subject to existing laws and legal
process, and nothing contained in this agreement is in derogation of Bonaire
Travel NV's right to comply with law enforcement requests or requirements
relating to your use of our web site or information provided to or gathered
by Bonaire Travel NV with respect to such use.
If any part
of this agreement is determined to be invalid or unenforceable pursuant
to applicable law including, but not limited to, the warranty disclaimers
and liability limitations set forth above, then the invalid or unenforceable
provision will be deemed superseded by a valid, enforceable provision
that most closely matches the intent of the original provision and the
remainder of the agreement shall continue in effect.
This agreement
constitutes the entire agreement between the customer and Bonaire Travel
NV with respect to our web site and it supersedes all prior or contemporaneous
communications and proposals, whether electronic, oral, or written, between
the customer and Bonaire Travel NV with respect to our web site. A printed
version of this agreement and of any notice given in electronic form shall
be admissible in judicial or administrative proceedings based upon or
relating to this agreement to the same extent and subject to the same
conditions as other business documents and records originally generated
and maintained in printed form.
Fictitious
names of companies, products, people, characters, and/or data mentioned
herein are not intended to represent any real individual, company, product,
or event.
Any rights
not expressly granted herein are reserved.
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